Citizens Bank Online Banking Login

Video demonstration and instructions on how to use Citizens Bank Online Banking Login:

1. On your chosen browser, enter this URL:

https://www4.citizensbankonline.com/efs/servlet/efs/login.jsp

2. Enter your Online User ID on the given space.

3. Click LOGIN> to continue.

4. Follow next onscreen instructions to finalize the process.

 

 

Having trouble logging in? Follow this quick procedure to retrieve your Password:

1. Click Trouble logging in? link.

2. Click the circke beside I forgot my Password.

3. Click NEXT> to continue.

4. Complete the required fields.

5. Click NEXT> to continue.

6. Follow onscreeen instructions to complete.

 

Still having trouble logging in? Contact Citizens Bank to help you with the Citizens Bank Online Banking Login process:

 

By Telephone 

Representative Assisted Accounts: 1-800-942-8300

Self-Directed Accounts: 1-800-456-0603

 

By Mail 

Representative Assisted Accounts: 

Citizens Investment Services

Mailstop: MCN210

PO Box 42025

Providence, RI 02940

Self-Directed Accounts: 

Citizens Investment Services

Mailstop: MCN210

PO Box 42025

Providence, RI 02940

 

 

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